What is the difference between staff and admin users?

In this article, we will discuss the distinction between staff and admin users in the BuildPass platform.

Staff users are individuals who have been inducted or have signed onto the BuildPass site. They are associated with the builder and work for the company. Here's what you need to know about staff users:


Identifying Staff Users: Staff users can be found under the "Staff" category in the directory. They are a subset of workers who are employed by the builder. For example, if we consider the staff at 11 Newton Street, Matt Perrot is listed as an employee of PEZ core, the builder.


Admin users have access to the BuildPass admin experience, which provides additional functionalities and controls within the platform. Here's what you should know about admin users:

Accessing Admin Users: To access admin users, follow these steps:

  • Click on "Settings" within the BuildPass platform.
  • Select "BuildPass Users" to view the list of admin users associated with the account.
  • Admin users are specifically designated individuals who have access to the BuildPass admin experience.

Admin users are distinct from workers who use the BuildPass worker app for inductions, sign-offs, and ticket matching. Admin users are exclusively listed under the BuildPass users section, whereas workers are not.


On the BuildPass users page, you can view all the admin users associated with the account. In the example given, there are 15 admin users listed for the PES core BuildPass account.


There may be archived admin users who no longer have access to the project. However, for the purpose of this article, we will focus on active admin users.


So what's the difference?

The key distinction between staff and admin users in BuildPass is as follows:

  • Staff users are workers who have arrived on-site and are employed by the builder. They can be found in the "Staff" section of the directory.
  • Admin users have access to the BuildPass admin experience and possess additional capabilities within the platform. They are listed exclusively under the BuildPass users section.


Granting Admin Access: If you need to provide admin access to a staff member, follow these steps:

  • Go to the admin users section of your BuildPass account.
  • Check if the staff member is already added as an admin user.
  • If they are not listed, invite them as a user by clicking the blue button provided.

In conclusion, staff users and admin users serve different purposes within the BuildPass platform. Staff users are workers associated with the builder, while admin users have access to the BuildPass admin experience with enhanced capabilities. Understanding these distinctions is crucial to ensure the appropriate access and permissions are granted to users. If you have further questions, feel free to reach out to the BuildPass team via the chat icon or by contacting customer support.

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