How do I send a defect to the assignees?

Step 1: Accessing the Defects Page

• Log in to your BuildPass account.
• Navigate to the defects page.

Step 2: Identifying Defects

• On the defects page, you will see defects highlighted in yellow, indicating that they are yet to be sent.
• Scroll down to view the remaining defects, which are displayed in white.

Step 3: Sending New Defects

• If you are ready to send all the highlighted defects, click on the "U and send" button located at the top.
• This will send the defects to the subcontractors for action.

Step 4: Sending a Single Defect

• If you want to send only one defect, refresh the defects page and remove any filters.
• Click on the specific defect you wish to send.
• Choose the option to send one defect.

Step 5: Resending Defects

• If you need to resend a defect that was previously sent, select the defect(s) from the list.
• Even though the defect(s) have already been sent, the system will still provide the option to resend them.
• This can be useful if subcontractors missed the defect or have not taken appropriate action.

Step 6: Sending and Resending Simultaneously

• To send multiple defects, including both new and previously sent ones, select the desired defects.
• Click on the "Send X defects" button, where X represents the number of defects selected.
• You may be prompted to confirm whether you want to include previously sent defects.

Step 7: Confirmation and Status Update

• Once the defects have been sent, they will appear at the top of the defects list.
• A microphone icon will indicate that the defects have been recently sent.
• The status of these defects will be listed as "in progress," indicating that they are awaiting a service response.

Sending defects in BuildPass is a straightforward process that ensures timely communication with subcontractors and helps resolve construction issues. By following the step-by-step guide outlined in this article, you will be able to send new defects, resend previously sent defects, and manage the status of defects effectively. If you have any further questions, don't hesitate to reach out to BuildPass support for assistance.