How do I edit a defect?

Step 1: Accessing Defect Editing

To begin editing defects in BuildPass, log in to your account and navigate to the defect management section.

Step 2: Editing Unscented Defects

If you are editing a defect that has not been sent yet, you have more flexibility. You can modify any aspect of the defect, including defect type, status, priority, location, due date, and even attach additional images if necessary.

Step 3: Editing Scented Defects

When editing a defect that has already been sent (scented), there are some important considerations to keep in mind.

a. Visibility: Any changes made to a scented defect will be visible to the site subcontractor. Take note that the subcontractor will be able to see the modifications.

b. Subcontractor Assignment: If you change the subcontractor assignment for a scented defect, it is crucial to communicate the changes to the parties involved. Reach out to the subcontractor who was previously assigned to the defect and inform them that the defect has been reassigned to someone else. This helps avoid confusion and ensures that everyone is aware of the updated status.

Step 4: Making Changes to Scented Defects

When editing a scented defect, you can modify various aspects similar to unscented defects. You have the flexibility to change defect type, status, priority, location, due date, and attach additional images.

Step 5: Audit Log

BuildPass keeps track of all changes made to defects, including modifications, status updates, and resolutions. This audit log helps provide a history of the defect's progression over time.

a. Accessing the Audit Log:

To view the audit log for a defect, simply refresh the page after making changes.

b. Understanding the Audit Log: The audit log displays the original creation date of the defect and provides entries for each change made to the defect.

c. Tracking Changes: The audit log is especially useful in cases where a defect was marked as resolved but later changed back to "in progress." It allows you to see the entire history and understand the status changes made to the defect.

Editing defects in BuildPass is a straightforward process, whether they are scented or unscented. By following these steps and considering the important factors outlined in this guide, you can effectively manage and update defects within the system. If you have any further questions, feel free to reach out. Have a great day!