How do I create a defect?

Step 1: Enable the Defects Module

• Log in to your BuildPass account.
• Scroll down to the left-hand side of the screen.
• Locate the "Modules" section.
• If you see the "Defects" option, it means the defects module is already enabled for your account.
• If the "Defects" option is not visible, contact a member of the BuildPass team by clicking on the green chat icon in the bottom right-hand corner.

Step 2: Accessing the Defects Module

• Once the defects module is enabled, click on the "Defects" tab in the main menu.

Step 3: Creating a New Defect

• Inside the defects module, click on the "New Defect" button.
• Provide a title for the defect that summarises the issue. For example, "Defective Brickwork."
• Add a description of the defect. For instance, "Fix the crack in the brickwork."

Step 4: Setting Defect Details

• Specify the location of the defect if you have predefined locations set up in your project. If not, you can add locations in the project settings.
• Set the priority level for the defect (e.g., critical, major, minor).
• Choose a due date for resolving the defect.
• Assign the defect to the appropriate person or company responsible for fixing it. Select the assignee from the available options.

Step 5: Attaching Files

• If you have any files related to the defect (e.g., images, documents), click on the "Attach Files" option.
• Locate the file on your computer and upload it to BuildPass.

Step 6: Editing Images (Optional)

• If the defect requires clarification through images, click on the pen icon to edit the image.
• Use the available tools to draw on the image, add arrows, or highlight specific areas.
• You can also overlay text or comments to further describe the defect.
• Once you are done editing the image, save it.

Step 7: Saving the Defect

• After providing all the necessary details and attachments, click on the "Save and Finish" button.
• The defect will be saved in a draft state, ready for further actions.

Step 8: Sending the Defect

• To send the defect, select the desired defects from the list.
• Click on the "Send" button.
• Sending defects will be covered in more detail in another video.

Creating defects in BuildPass is a straightforward process that helps streamline construction project management. By following these step-by-step instructions, you can effectively document and communicate defects to ensure they are resolved efficiently. For further questions or assistance, feel free to reach out to the BuildPass support team.